Terms of Service

Effective Date: October 12, 2026

Welcome to Qormino (qormino.com). These Terms of Service explain the conditions that apply when you visit our website, browse our products, place an order, or use our online shopping services.

By continuing to use our website or purchasing products from us, you agree to these Terms. Please read them carefully before proceeding with a transaction.

01 — Website Access & Eligibility

Our online store is intended for individuals who are at least 18 years old or have reached the age of legal majority required in their jurisdiction, whichever is higher.

You agree to use qormino.com in compliance with applicable laws and refrain from activities that may damage the website, interfere with its operation, compromise its security, or disrupt other customers' access.

We reserve the right to take reasonable measures against unauthorized, fraudulent, or abusive use of our services, subject to applicable law.

02 — Account Responsibilities

If account registration is available, you are responsible for maintaining the security of your login information and protecting your account from unauthorized access.

Information submitted through your account should be accurate and kept up to date. Please contact us promptly if you suspect suspicious activity or unauthorized use.

We may restrict or suspend accounts involved in fraud, security violations, or other prohibited activities where reasonably necessary and legally permitted.

03 — Products, Pricing & Availability

Qormino aims to provide reliable product information, including descriptions, images, specifications, and prices. However, occasional errors or delays in updating listings may occur.

Product colors and visual details may differ slightly depending on screen settings, lighting, and manufacturing variations.

Prices, promotional offers, and product availability may change over time. Any applicable product prices, shipping charges, and other disclosed costs will be presented during checkout.

If a significant listing error or stock issue affects an order, we will take appropriate steps to inform the customer and address the situation in accordance with applicable law.

04 — Order Placement & Payment

When submitting an order, you agree to provide complete and accurate billing, payment, and delivery information.

Placing an order constitutes a purchase request. Acceptance, payment processing, and fulfillment are subject to the checkout process and any confirmation provided by us.

You authorize the relevant payment provider to process the amount shown at checkout using your selected payment method.

Applicable taxes, import duties, or other charges will be handled according to the checkout disclosures and relevant legal requirements.

If an order cannot be fulfilled, we will notify you as appropriate and provide any refund required by applicable law.

05 — Shipping, Returns & Refunds

Shipping arrangements, estimated delivery times, tracking procedures, and applicable delivery charges are explained in our Shipping Policy.

Delivery estimates are not guaranteed dates unless explicitly stated otherwise. Customs clearance, carrier operations, weather, and other external circumstances may affect transit.

Our Return and Refund Policy explains the procedures for requesting returns, reporting damaged or defective goods, and resolving incorrect or incomplete shipments.

For order changes or delivery questions, please contact service@qormino.com as soon as possible. Requests to amend an order may not be possible once fulfillment or dispatch has progressed.

Nothing in these Terms is intended to exclude consumer rights or remedies that cannot legally be waived.

06 — Ownership & Acceptable Use

All website materials, including text, product photographs, graphics, logos, product descriptions, and visual design elements, are owned by or used with permission from their respective rights holders.

You may not reproduce, distribute, modify, republish, or commercially exploit protected materials without prior written authorization, except where permitted by law.

You also agree not to:

  • Use the website for unlawful purposes or activities involving fraud.
  • Submit false information or unauthorized purchase requests.
  • Introduce malicious software or attempt to compromise website security.
  • Access accounts, systems, or data without authorization.
  • Collect website information through prohibited automated methods.
  • Violate the intellectual property or other legal rights of third parties.

We may take reasonable action to address violations, including restricting access where appropriate and permitted by law.

07 — External Services & Website Availability

Our website may contain links to third-party websites or use external providers for payment processing, shipping, and other services.

Those providers may have separate terms and privacy policies. We do not control every aspect of their independent operations, although this does not exclude any responsibility imposed on us by applicable law.

We make reasonable efforts to maintain website availability, but temporary interruptions may occur due to maintenance, technical problems, or network disruptions.

To the extent permitted by law, website features are provided on an “as available” basis. We do not guarantee uninterrupted access or that all technical issues will be resolved immediately.

08 — Liability & Legal Responsibilities

To the extent permitted by applicable law, Qormino and the website operator will not be liable for indirect, incidental, special, or consequential losses arising from website use or service interruptions where such exclusions are legally enforceable.

Nothing in these Terms limits liability that cannot legally be excluded, including applicable mandatory consumer remedies and other non-waivable legal protections.

If your unlawful conduct, misuse of the website, or infringement of third-party rights results in a claim or loss, your responsibility will be determined under applicable law. You will not be required to assume liability for losses caused by our own unlawful conduct where such liability cannot legally be transferred.

09 — Governing Law & Dispute Resolution

These Terms are subject to applicable laws and regulations, including mandatory consumer protection rules relevant to your transaction.

If a dispute arises, we encourage you to contact our customer service team first so that we can review the issue.

Where an informal resolution is unsuccessful, the matter may be referred to a court or other competent authority with jurisdiction under applicable law.

Nothing in this section limits any legal rights or dispute resolution options available to you under mandatory law.

10 — Changes to This Policy

We may revise these Terms to reflect changes in our website, services, business practices, or legal obligations.

Updates will be published on this page with a revised effective date. Unless otherwise required by law, changes will apply from their stated effective date and will not retroactively remove rights that have already accrued.

We recommend reviewing this page periodically.

Contact Qormino

For questions about these Terms, your purchase, or our website services, please contact us using the information below.

Website: https://qormino.com

Operated by: Shenzhen Junshuo Network Technology Co., Ltd.

Business License Entity: Shenzhen Junshuo Network Technology Co., Ltd.

Email: service@qormino.com

Phone: +1 9702872237

Address: Room C2206, Block ABCD, Building 3, Tian'an Cloud Valley Industrial Park, Gangtou Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong Province, China

When contacting us about an order, please include your Order ID and the email address used during checkout to help us locate the relevant transaction.

Thank you for choosing Qormino. We appreciate your trust and support.