Effective Date: October 12, 2026

At Qormino, we recognize the importance of protecting your personal information. This Privacy Policy describes how we handle information collected through qormino.com, including information provided when you browse our store, make a purchase, or contact our support team.

This policy explains our data collection practices, the purposes for which information may be used, and the choices available to you under applicable privacy laws.

1. Our Approach to Personal Information

We collect and process information to operate our online store, complete customer transactions, maintain website security, and provide customer support.

The type of information involved depends on your interactions with Qormino and the features you choose to use.

Information Supplied by You

When you shop with us or communicate with our team, you may provide:

• Identity and contact details: Name, email address, telephone number, and delivery or billing address.
• Order details: Products purchased, order references, transaction records, and shipping information.
• Account information: Registration details and account preferences, where applicable.
• Customer correspondence: Questions, feedback, complaints, and supporting files submitted to our team.
• Communication preferences: Newsletter subscriptions and promotional email preferences.

Payment transactions are handled through the payment services available at checkout. The payment information we receive varies according to the provider and payment method selected.

Information Generated Through Website Use

When you visit qormino.com, certain technical information may be collected automatically, such as:

• IP address and approximate location information.
• Browser, operating system, and device information.
• Pages visited and interactions with website features.
• Visit times, referral sources, and general browsing activity.
• Cookie identifiers and diagnostic information.

We use these details to monitor website performance, identify technical problems, improve functionality, and protect our services.

2. How We Handle Collected Data

Information may be used for several operational purposes:

Where required by law, we will obtain consent or establish another appropriate legal basis before processing information for a particular purpose.

3. Cookies and Website Technologies

Qormino may use cookies, pixels, and comparable technologies to support store functionality and understand visitor activity.

Depending on the tools enabled, these technologies may be used to:

• Maintain shopping cart contents.
• Remember selected preferences.
• Support security and website functionality.
• Measure traffic and analyze website performance.
• Evaluate advertising campaigns where applicable.

You may manage available cookie preferences through website consent controls or your browser settings. Restricting cookies may affect certain website functions.

Where legally required, non-essential tracking technologies will be activated only after the appropriate consent has been obtained.

4. When Information Is Shared

We may provide personal information to third parties when necessary to operate our store, fulfill orders, or meet legal obligations.

Business and Technical Partners

Depending on our actual service arrangements, information may be shared with providers involved in:

• Payment processing and transaction verification.
• Warehousing, order preparation, and shipping.
• Website hosting and technical maintenance.
• Customer communications and email delivery.
• Analytics, security, and fraud prevention.

Such providers receive information as needed for their respective functions and may be subject to contractual or legal privacy obligations.

Analytics and Advertising Providers

If third-party advertising or analytics tools are used on our website, those providers may collect or receive information through cookies, pixels, SDKs, or similar technologies.

These technologies may help measure website visits, assess advertising effectiveness, and understand interactions with our store.

If Qormino uses AppLovin services, relevant processing may be subject to the provider's applicable privacy practices:

https://legal.applovin.com/privacy

This reference should be retained only if Qormino actually uses the relevant AppLovin service.

Legal Disclosures

We may disclose information when required by law or when reasonably necessary to respond to lawful requests, investigate suspected fraud, enforce applicable terms, or protect the rights and security of our customers and business.

We do not sell personal information for unrelated third-party marketing purposes. Any activity classified as a sale, sharing, or targeted advertising under applicable privacy legislation will be handled according to the relevant legal requirements.

5. Your Privacy Choices

Depending on your location and applicable law, you may have the right to:

• Access personal information we maintain about you.
• Request corrections to inaccurate information.
• Request deletion of eligible personal information.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Request details about certain data processing or disclosures.
• Exercise other rights granted by applicable privacy legislation.

You can generally unsubscribe from marketing emails using the instructions included in those messages.

To submit a privacy request or ask a question about our data practices, contact us:

Email: service@qormino.com

Phone: +1 9702872237

We may request information to verify your identity before processing certain requests. All requests will be handled in accordance with applicable law and relevant exceptions.

6. Data Security and Storage Periods

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, recordkeeping, dispute resolution, and legal compliance.

Retention periods depend on the type of information, the purpose for which it was collected, and applicable legal requirements. When information is no longer needed, we take appropriate steps to delete it or otherwise handle it in accordance with the law.

7. Children's Information

Qormino's website is not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under that age.

If you believe a child has provided personal information to us, please contact our customer service team so we can review the situation and take appropriate action.

Where applicable law requires additional safeguards or a different minimum age, those requirements will apply.

8. Processing Across Borders

Our online store may rely on service providers operating in countries or regions outside your place of residence.

As a result, personal information may be processed in other jurisdictions for payment handling, website hosting, customer service, analytics, and order fulfillment.

Where applicable law requires specific safeguards for international transfers, we will implement the measures required by that law.

9. External Websites and Independent Services

Qormino may provide links to external websites or services operated by third parties.

Those services may maintain their own privacy policies, security practices, and terms of use. We encourage you to review the relevant notices before submitting information directly to an external provider.

Our responsibilities regarding third-party services remain subject to applicable law and the nature of our relationship with the provider.

10. Policy Revisions

We may update this Privacy Policy to reflect changes in our business operations, website features, service providers, or legal requirements.

Revisions will be published on this page with an updated effective date. Where legally required, we will provide additional notice or obtain consent before implementing changes.

We encourage visitors to review this policy periodically.

11. Contact and Business Information

For questions about this Privacy Policy, requests concerning your personal information, or concerns about our data practices, please use the following contact details.

Website: https://qormino.com

Operated by: Shenzhen Junshuo Network Technology Co., Ltd.

Business License Entity: Shenzhen Junshuo Network Technology Co., Ltd.

Customer Service Email: service@qormino.com

Phone: +1 9702872237

Business Address: Room C2206, Block ABCD, Building 3, Tian'an Cloud Valley Industrial Park, Gangtou Community, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong Province, China

For order-related questions, please include your Order ID and the email address used during checkout. Avoid sending unnecessary sensitive information through ordinary email.

Thank you for choosing Qormino. We value your trust and are committed to handling personal information responsibly.